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How to Use Messenger in Business Communication?

27 April 2017

Quote of the daystrategic positioning

Strategy is the creation of a unique and valuable position, involving a different set of activities.

Michael PorterAmerican Harvard Business School professor and scholar of competitive strategySource: What Is Strategy?

Principle of the day

Miller’s law

Working memory is limited; instead of overloading the audience, chunk information and guide people step by step.

George A. MillerAmerican cognitive psychologistSource: Miller’s Law

Quote of the daydesigning for the customer

You’ve got to start with the customer experience and work back toward the technology—not the other way around.

Steve JobsAmerican entrepreneur and co-founder of AppleAttributedView profile: Apple

Quote of the daypurpose of business

The purpose of business is to create a customer.

Peter F. DruckerAustrian-born American management thinker and author on strategyAttributed

Principle of the day

Rule of seven

An audience often needs multiple exposures before deciding; frequency does not replace relevance or quality.

Source: Effective frequency

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