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People

Gen Z vs Millennials: 5 Key Differences

12 June 2018

Principle of the day

The long tail

A broad catalog of many niche products can create substantial aggregate demand; the platform must reduce discovery costs.

Chris AndersonAmerican author and former editor-in-chief of WiredSource: The Long Tail

Quote of the daycustomer orientation

‘What is our business?’ is not determined by the producer but by the customer.

Peter DruckerAustrian-American management thinker and authorAttributed

Quote of the daydesigning for the customer

You’ve got to start with the customer experience and work back toward the technology—not the other way around.

Steve JobsAmerican entrepreneur and co-founder of AppleAttributedView profile: Apple

Principle of the day

Anchoring effect

The first salient number can influence later judgments; reference prices must be truthful and communicated fairly.

Daniel Kahneman and Amos TverskyPsychologists whose work on heuristics influenced behavioral economicsSource: Anchoring

Quote of the daymindset

I’d rather be optimistic and wrong than pessimistic and right.

Elon MuskFounder of SpaceX and CEO of TeslaAttributedView profile: Tesla

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