Accessibility Statement

Introduction

HEX-NET Sp. z o.o. is committed to making the Mediarun.com website accessible to as wide an audience as possible, including people with disabilities. This statement is voluntary — as a private publisher, we are not subject to the ustawa o dostępności cyfrowej stron internetowych i aplikacji mobilnych podmiotów publicznych (Polish Act on the digital accessibility of websites and mobile applications of public bodies), but we use its standard as a point of reference.

The Shop of the Service is an e-commerce service. Information on how it meets the requirements of the ustawa z dnia 26 kwietnia 2024 r. o zapewnianiu spełniania wymagań dostępności niektórych produktów i usług przez podmioty gospodarcze (Polish Act of 26 April 2024 on ensuring compliance with accessibility requirements for certain products and services by economic operators) is provided in the Accessibility of the Shop section.

Compliance status

The Service is partially compliant with the WCAG 2.1 standard at level AA.

• Pages have a first-level heading and an orderly heading structure; documents have a table of contents with links to their sections.
• Text contrast, visible focus and keyboard operation of menus, search, forms and toggles (Tab, Enter, Esc).
• A “Skip to content” link at the top of the page and a light and dark mode toggle in the header.
• Alternative text for images in new publications.
• Text can be enlarged to 200% without loss of content.
• No automatically played audio; the article narrator starts only after a click and can be stopped at any time.

Non-accessible content and reasons

• Some images in archived articles (imported from the previous system) have no alternative text — we are adding it progressively, and new publications have it from the outset.
• Embedded videos and charts from external services may lack captions or descriptions — this depends on the provider.
• Some PDF documents (downloadable reports) are not fully accessible.
• The card payment form is provided by the payment operator (Revolut) — its accessibility depends on the operator.
• Voice conversation with the AI assistant uses the browser’s speech recognition, which does not work in the Firefox browser; in every browser, you can talk to the assistant by text.

Accessibility of the Shop

The Shop (mediarun.com/en/shop; Polish version: /pl/sklep) lets you choose a Product, add it to the cart, enter billing details and pay by card, Revolut Pay, Google Pay, Apple Pay or bank transfer. Prices and terms are given as text, and form fields have labels. The card payment form is provided by the payment operator. If you cannot complete a purchase, we will accept your order by e-mail or by telephone.

Keyboard shortcuts and navigation

The Service does not use its own keyboard shortcuts that could conflict with assistive technologies. Menus, search, forms and toggles are accessible from the keyboard.

Reporting and complaints procedure

You can report to us that the Service or any part of it is not accessible and request that accessibility be ensured or that alternative access be provided — for example, sending the content of a document in a different format, reading it out over the telephone or accepting an order by e-mail. Send your report to [email protected] or call: +48 505 460 020. Please provide your contact details, the address of the page or a description of the element concerned, and your preferred method of reply.

We will respond promptly, and in any event within 7 days. If removing the barrier requires more time, we will give you a new deadline and offer alternative access.

If the Shop does not meet the accessibility requirements, you can submit a complaint to the address above. You can also refer the matter to the President of the Management Board of the Państwowy Fundusz Rehabilitacji Osób Niepełnosprawnych (PFRON, State Fund for Rehabilitation of Disabled Persons), which supervises compliance of services with accessibility requirements.

Date of preparation and update

This statement was prepared on 8 September 2026 on the basis of a self-assessment. Last updated: 7 October 2026 (new layout of the documents with headings and a table of contents, the reporting and complaints procedure, accessibility of the Shop). The editorial team of the Service is responsible for accessibility.