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Polish CEOs Most Active on Social Media [REPORT]

14 July 2020

Principle of the day

Differentiation

Advantage comes from delivering value differently or at lower cost than competitors; difference without value is not enough.

Michael PorterAmerican strategy professor and author of competitive-advantage conceptsSource: Strategy and competitive advantage

Quote of the dayservice quality

Quality in a service or product is not what you put into it. It is what the customer gets out of it.

Peter DruckerAustrian-American management thinker and business authorAttributed

Quote of the dayleadership

Patience is a virtue, and I’m learning patience. It’s a tough lesson.

Elon MuskFounder of SpaceX and CEO of TeslaAttributedView profile: Tesla

Principle of the day

Hofstadter’s law

It always takes longer than you expect, even when you take into account Hofstadter’s law; plans should include buffers.

Douglas HofstadterAmerican cognitive scientist and authorSource: Hofstadter’s law

Quote of the dayquality responsibility

Quality is everyone’s responsibility.

W. Edwards DemingAmerican statistician and quality-management expertAttributed

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