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What Is Driving E-commerce in 2022?

28 April 2022

Quote of the dayuncontested market space

It is about creating and capturing uncontested market space, thereby making the competition irrelevant.

Renée MauborgneAmerican INSEAD strategy professor and co-creator of the blue ocean conceptSource: What Is Blue Ocean Strategy?

Principle of the day

Goodhart’s law

When a measure becomes a target, it ceases to be a good measure; KPIs should be paired with quality controls and broader context.

Charles GoodhartBritish economist associated with Goodhart’s lawSource: What is Goodhart’s Law?

Quote of the dayquality control

Quality control is applicable to any kind of enterprise; in fact, it must be applied to every enterprise.

Kaoru IshikawaJapanese chemist and pioneer of total quality managementAttributed

Quote of the dayquality leadership

The job of management is not supervision, but leadership.

W. Edwards DemingAmerican statistician and quality-management expertAttributed

Principle of the day

Principle of least effort

Users generally choose the path requiring the least effort; content and navigation should match their intent.

George Kingsley ZipfAmerican linguist and philologist associated with Zipf’s lawSource: Laws of UX

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