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Quote of the daystrategic differentiation
Competitive strategy is about being different. It means deliberately choosing a different set of activities to deliver a unique mix of value.
Principle of the day
Differentiation
Advantage comes from delivering value differently or at lower cost than competitors; difference without value is not enough.
Quote of the daychange
Some people don’t like change, but you need to embrace change if the alternative is disaster.
Quote of the dayvalues and loyalty
If people believe they share values with a company, they will stay loyal to the brand.
Principle of the day
Jobs to be done
A customer hires a product to do a job in a context; study the situation and desired progress, not only demographics.
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