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ZEN.COM and Mastercard with Messi — "Precision and Control" as the New Language of Fintech

7 May 2026

Principle of the day

Goodhart’s law

When a measure becomes a target, it ceases to be a good measure; KPIs should be paired with quality controls and broader context.

Charles GoodhartBritish economist associated with Goodhart’s lawSource: What is Goodhart’s Law?

Quote of the dayrisk

It’s OK to have your eggs in one basket as long as you control what happens to that basket.

Elon MuskFounder of SpaceX and CEO of TeslaAttributedView profile: Tesla

Quote of the daydesigning for the customer

You’ve got to start with the customer experience and work back toward the technology—not the other way around.

Steve JobsAmerican entrepreneur and co-founder of AppleAttributedView profile: Apple

Principle of the day

Single message

One creative or page should have one primary goal and one dominant message; extra information should support it.

Source: How Users Read on the Web

Quote of the daypurpose of business

The purpose of business is to create a customer.

Peter F. DruckerAustrian-born American management thinker and author on strategyAttributed

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