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How Are Chatbots Fighting the Pandemic?

13 May 2020

Quote of the daybrand networks

New power models live and die by the strength of their networks.

Jeremy HeimansAustralian entrepreneur and co-author of “New Power.”Source: What new power looks like

Principle of the day

Goodhart’s law

When a measure becomes a target, it ceases to be a good measure; KPIs should be paired with quality controls and broader context.

Charles GoodhartBritish economist associated with Goodhart’s lawSource: What is Goodhart’s Law?

Quote of the dayaction

The way to get started is to quit talking and begin doing.

Walt DisneyFounder of The Walt Disney CompanyAttributedView profile: Disney

Quote of the daygrowth

The major value in life is not what you get. The major value in life is what you become.

Jim RohnAmerican entrepreneur and speakerAttributed

Principle of the day

Customer lifetime value

Customer acquisition is economically sound when expected relationship margin exceeds acquisition and service costs.

Source: Customer lifetime value

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