Jobs of the Future: Eight Roles Companies Are Quietly Fighting Over Right Now
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Quote of the daystrategic positioning
Strategy is the creation of a unique and valuable position, involving a different set of activities.
Principle of the day
Reciprocity
People are more likely to reciprocate value received earlier; free value should be real, useful and not covertly coercive.
Quote of the dayaction
The most practical, beautiful, workable philosophy in the world won’t work — if you won’t.
Quote of the dayrepeat customers
Whatever you do, do it well. Do it so well that when people see you do it, they will want to come back and see you do it again, and they will want to bring others and show them how well you do what you do.
Principle of the day
Anchoring effect
The first salient number can influence later judgments; reference prices must be truthful and communicated fairly.

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