August 2, 2026
Kluczowa data dla zgodności regulacyjnej z EU AI Act wpływająca na tempo wdrożeń autonomicznej AI w Europie
IDC09/2026Europe
Government provides services to citizens. Example: submitting a government application online.
Why it matters
Guides the design of digital citizen services.
What's missing without it
Without thinking of the citizen as a user, a digital service replicates the difficulties of a physical government office.
When it is used
In describing public services targeted at residents and citizens.
How we use it
Typical characteristics: broad audience, requirement for accessibility and simplicity of language.
Numbers worth knowing
Business models in data
16%
Udział przychodów firm pod presją w Europie Zachodniej według indeksu TSS
BCG2026Europe
28%
Udział firm motoryzacyjnych pod presją restrukturyzacyjną w Europie
BCG2026Europe
Figures from the same field — collected in our market data base.