{"id":124383,"date":"2000-10-23T00:28:13","date_gmt":"2000-10-22T22:28:13","guid":{"rendered":"https:\/\/mediarun.com\/index.php\/news-posts\/upc-prezentuje-upc-guarantee-plan\/"},"modified":"2000-10-23T00:28:13","modified_gmt":"2000-10-22T22:28:13","slug":"upc-prezentuje-upc-guarantee-plan","status":"publish","type":"post","link":"https:\/\/mediarun.com\/pl\/media\/tv\/upc-prezentuje-upc-guarantee-plan.html","title":{"rendered":"UPC prezentuje UPC Guarantee Plan"},"content":{"rendered":"<p><?=$zdjecie[1]?>Po\u0142\u0105czenia 3 sieci kablowych w Holandii spowodowa\u0142y, \u017ce poprawna obs\u0142uga abonent\u00f3w w pewnym momencie okaza\u0142a si\u0119 niemo\u017cliwa. UPC zmuszona do poprawy tego stanu podj\u0119\u0142a dzia\u0142ania &#8211; zainwestowa\u0142a w sprz\u0119t i personel. W zesz\u0142ym roku uruchomi\u0142a 3 nowe call center (centra telefoniczne). Obecny stan zatrudnienia w firmie to 700 ludzi, a poziom ten zwi\u0119kszy si\u0119 o kolejne 200. Opr\u00f3cz tego, w maju 2001 UPC uruchomi nowy system administrowania kontami klient\u00f3w (Derby), kt\u00f3ry wprowadzi obs\u0142ug\u0119 klienta na jeszcze wy\u017cszy poziom.<\/p>\n<p>Warto tutaj wspomnie\u0107, \u017ce UPC uczestniczy w listach dyskusyjnych w internecie, kt\u00f3re umo\u017cliwiaj\u0105 g\u0142\u0119bszy kontakt z klientami, firma uwa\u017ca, \u017ce ta wsp\u00f3\u0142praca uk\u0142ada si\u0119 pozytywnie.<\/p>\n<p>A jak wygl\u0105da Wasza wsp\u00f3\u0142praca z dostawc\u0105 us\u0142ug telewizyjnych (lub innych) ? Miejmy nadziej\u0119, \u017ce podobnie &#8230; Ale aby si\u0119 upewni\u0107 skorzystajcie z KOMENTARZY na dole strony.<\/p>\n","protected":false},"excerpt":{"rendered":"Plan, kt\u00f3ry dotyczy klient\u00f3w z Holandii, a przewiduje bezproblemowy dost\u0119p do serwisu obs\u0142ugi klienta oraz ma zamiar zaoferowa\u0107 specjalne oferty dla klient\u00f3w, kt\u00f3rzy p\u0142ac\u0105 za us\u0142ugi ale nie maj\u0105 do nich dost\u0119pu z r\u00f3\u017cnych powod\u00f3w","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"csco_display_header_overlay":false,"csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","csco_post_video_location":[],"csco_post_video_location_hash":"","csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"footnotes":""},"categories":[9670],"tags":[],"class_list":{"0":"post-124383","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-tv","7":"cs-entry","8":"cs-video-wrap"},"_links":{"self":[{"href":"https:\/\/mediarun.com\/pl\/wp-json\/wp\/v2\/posts\/124383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mediarun.com\/pl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mediarun.com\/pl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mediarun.com\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mediarun.com\/pl\/wp-json\/wp\/v2\/comments?post=124383"}],"version-history":[{"count":0,"href":"https:\/\/mediarun.com\/pl\/wp-json\/wp\/v2\/posts\/124383\/revisions"}],"wp:attachment":[{"href":"https:\/\/mediarun.com\/pl\/wp-json\/wp\/v2\/media?parent=124383"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mediarun.com\/pl\/wp-json\/wp\/v2\/categories?post=124383"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mediarun.com\/pl\/wp-json\/wp\/v2\/tags?post=124383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}